Client Reviews

  Client Reviews

Feed back from our customers concerning all aspects of their tenancy is very important to us, and is essential in assisting with the continued improvement of our customer service.

We actively encourage all tenants to provide their comments with regards to the level of service provided by PC Properties, and of course any constructive criticisms are also welcome as we look to continuously improve the service we provide in letting Sheffield student houses, flats and professional accomodation!

We would very much appreciate any comments and suggestions you may have by e-mailing: info@pcproperties.co.uk
 
We have provided below un-edited comments received from our student tenants, submitted during recent months.

With respect to privacy and confidentiality, full names have been omitted.

Flat, 10 The Rutland Court, S10 2AB

September 2014: "Thank you for a faultless property rental experience. The apartment was of a very high standard, maintenance issues were dealt with swiftly and the customer service level was superior to any other I have experienced. For as long as I decide to rent in Sheffield, PC Properties is the company I'd hope to stay with".

107, Neill Rd, S11 8QJ

July 2014: "Thank you for being such nice Landlords! Can you also pass on our thanks to Damion for being so helpful over the last 2 years".

8, Travis Place, S10 2DB

July 2014: "We would all like to say a great big THANK YOU for all your kindness and patience with us this year! We really appreciate all the help you have given and we would recommend PC Properties because we have had a super experience! Thanks again from all the tenants of 8, Travis Place".

59, Thompson Rd, S11 8RA

July 2014: "Thank you for everything you have done for us throughout our time at Thompson Road, we really appreciate all your help and support".

5, Roslin Rd, S10 1FA

K.M wrote June 2013: "Quick to respond to any problems, thank you. Would recommend".

5, Roslin Rd, S10 1FA

S.K wrote June 2013: "I've found PC Properties a really good letting agent. If ever we have had issues or a problem we needed sorting, they were very easy to get in contact with, and very quick & efficient at resolving any matters we addressed to them. Thank you.".

9, Rosedale Rd, S11 8NW

E.B wrote June 2013: "Very good level of service. If there were problems or something in the property wasn't working, someone would attend very quickly to sort the problem, even out of hours".

13, Parkers Rd, S10 1BN

S.R wrote June 2013: "Service prompt & excellent".

10, Parkers Rd, S10 1BN

K.M wrote May 2013: "The house is lovely & PC Properties have been fantastic! Very helpful! Thank you".

6, Marlborough Rd, S10 1DB

J.K wrote June 2013: "All very good - PC Properties easy to get hold of and deal with - very impressed".

14, Hoole Rd, S10 5BH

I.M wrote June 2013: "Thank you so much for all your help and kindness over the past two years. I would not hesitate to recommend PC Properties in the future. Many thanks".

12, Holberry Close, S10 2FQ

E.C wrote June 2013: "The level of service has been excellent. All our queries and any problems were dealt with quickly and efficently. Thank you very much!".

12, Holberry Close, S10 2FQ

L.M wrote June 2013: "Good sized house with all nice bedrooms and had a good time living here! Good, quick service for maintenance call outs".

396, Ecclesall Rd, S11 8PJ

F.C wrote May 2013: "Excellent customer service. Rapid response when appliances break (light bulbs, boiler, washing machine, etc) Always friedly and happy to help when speaking to office/maintenance staff. 396, Ecclesall Road is an excellent student home in which I've always felt safe and secure in. Overall, I have been very pleased with the service provided by PC Properties and our property, thank you for letting it to us!".

396, Ecclesall Rd, S11 8PJ

E.K wrote May 2013: "Customer service between tenants and landlords has been fantastic from moving in until the present. When I have needed anything sorting in my room, I have been notified quickly that the maintenance men have solved the issue".

43, Commonside, S10 1GD

R.S wrote June 2013: "I really enjoyed renting off PC Properties because I always found you really friendly and helpful. Any problem with the property was always dealt with quickly and efficently. The handyman Phil Darwent has been particularly helpful and I  would like to thank him for everything that he has done for us over the past two years".

18, Clarke Street, S10 2BS

E.C wrote June 2013: "Thank you - We have really enjoyed living in this house. It would be useful to have a tumble dryer as it was hard to dry clothes in winter".

111, Broomspring Lane, S10 2FD

D.W wrote June 2013: "Very pleased with property and condition, as well as maintenance when needed. Would be much improved with the addition of extra bedroom storage space, e.g, book shelves".

47, Broomgrove Rd, S10 2NA

K.A wrote June 2013: "Had a lovely stay at this house, and couldn't have asked for a better company to look after us! Thanks so much".

58, Brocco Bank, S11 8RR

N.C wrote June 2013: "Thank you for being excellent landlords & very understanding!"

58, Brocco Bank, S11 8RR

P.N wrote June 2013: "On behalf of myself and the girls, I'd like to thank you for all being so helpful whilst we lived here. I have had a fab year in this house with fantastic memories".

Flat 3a, 7 Ranmoor Park Road, S10 3GX

12th October 2013: "To Collette & Phil and the team at PC Properties - We would just like to say a very big thank you.  You've been great landlords, super responsive when something has broken or when a bird has been stuck in the roof area! Thanks also for being flexible while we've been waiting for keys to the new place! All the best from N & A".

13, Mooroaks Road, S10 1BX

All Tenant's wrote July 2013: "Dear PC Properties, Thank you very much for getting our house sorted so quickly and all your hard work. We really appreciate it".

59, Wadbrough Road, S11 8RF

S.B wrote 30th June 2012: "I was very impressed with the speed of repairs".

59, Thompson Road, S11 8RA

O.W wrote 28th June 2012: "Compared to our last landlords, we have found PC Properties to be excellent, dealing promptly with all our troubles and being well organised".

6, Sawdon Road, S11 8NA

L.K wrote 30th June 2012: "Thank you for a great experience".

5, Roslin Road, S10 1FA

O.A wrote 11th June 2012: "A lovely house and really enjoyed having PC Properties as landlords".

5, Roslin Road, S10 1FA

J.K wrote 13th June 2012: "Very good. The lending of spare sets of keys at no cost is brilliant, and all problems have been dealt with quickly".

Flat 3, 21 Pickmere Road, S10 1GY

S.D wrote 8th May 2012: "I love PC Properties. You're amazing and I will miss having you as my landlords!!".

Flat 3, 21 Pickmere Road, S10 1GY

E.F wrote 20th June 2012: "Service has been fantastic. Everyone was really helpful. Thank you!".

Flat 1, 21 Pickmere Road, S10 1GY

E.A wrote 20th June 2012: "Thank you! You've been fantastic".

Flat 2, 21 Pickmere Road, S10 1GY

S.S wrote 22nd June 2012: "Thank you for being such lovely landlords".

2, Peel Terace, Sheffield, S10 1DB

P.N wrote 30th June 2012: "Nice time - Cheers".

2, Peel Terrace , Sheffield, S10 2GU

S.C wrote 30th June 2012: "Loved it! Everything was brilliant and any issues were dealt with quickly & efficiently. Thank you".

6, Marlborough Road, Sheffield, S10 1DB

N.T wrote 30th July 2012: "Thanks very much. Best agents I've ever had".

21, Mooroaks Road, Sheffield, S10 1BX

S.L wrote 30th June 2012: "You have been brilliant - always very approachable and quck to sort out any issues. Thanks very much!".

21, Mooroaks Road, Sheffield, S10 1BX

J.H wrote 1st July 2012: "Very attentive & helpful, especially in terms of emergency call outs. Thank you".

13, Mooroaks Road, Sheffield, S10 1BX

Y.F wrote 6th June 2012: "PC Properties offered a fantastic service and have been attentive to all problems which have occurred during our tenancy. Thank you!".

13, Mooroaks Road, Sheffield, S10 1BX

J.H wrote 6th June 2012: "Great service. Call outs came very fast".

13, Mooroaks Road, Sheffield, S10 1BX

B.R wrote 6th June 2012: "PC Properties have been fantastic and we are very happy to be continuing with them next year".

18B, Holberry Gardens, Sheffield, S10 2FR

M.C wrote 25th June 2012: "Very happy with flat. Thank you!"

451, Glossop Road, Sheffield, S10 2PT

A.W wrote on 13th June 2012: "Excellent landlords, quick & helpful. The competition for the cleanest house was great! Only consideration for bookshelves and mirrors to be provided in bedrooms and more storage in communal bathrooms".

396, Ecclesall Road, Sheffield, S11 8PJ

L.C wrote on 20th June 2012: "Excellent at responding in a quick manner with any issues we've had regarding the house".

396, Ecclesall Road, Sheffield, S11 8PJ

H.M wrote on 20th June 2012: "The service provided by PC Properties has always been very good and very quick at responding to any issues raised regarding the house".

396, Ecclesall Road, Sheffield, S11 8PJ

L.C wrote on 20th June 2012: ""Excellent at responding in a quick manner with any issues we've had regarding the house".

1, Eastgrove Road, Sheffield, S10 2NN

J.L wrote on 18th June 2012: "Excellent support from PC Properties. Very helpful and quick response to problems in the house. Would definitely recommend them. Thank you!"

1, Eastgrove Road, Sheffield, S10 2NN

E.K wrote on 18th June 2012: "Thank you for everything. It's been excellent service, would definitely recommend to others".

1, Eastgrove Road, Sheffield, S10 2NN

J.B wrote on 25th June 2012: ""Excellent house, very good support with boilers, washing machines, etc. Especially in comparison to other agencies".

449, Crookesmoor Road, Sheffield, S10 1BD

A.R wrote on 30th June 2012: "Thank you for all your help over the past two years. You have been very helpful and always address any problems straight away".

449, Crookesmoor Road, Sheffield, S10 1BD

E.F wrote on 30th June 2012: "We have really appreciated all your help & speed at which you respond whenever we have had any issues! You have been very patient and always willing to help. Thank you"

449, Crookesmoor Road, Sheffield, S10 1BD

N.P wrote on 30th June 2012: "It has been great living in this year house for the past two years. I must thank PC Properties for helping that to be so! Whenever we had a problem, you were always happy to be quck to help. Quite unlike the usual student landlord horror stories that you hear! So thanks a lot! Its truly been a pleasure to live at 449! It'll be sorely missed!"

346, Crookesmoor Road, Sheffield, S10 1BH

R.W wrote on 29th June 2012: "No problems with house, great friendly and reliable service".

89, Brunswick Street, Sheffield, S10 2FL

P.M wrote on 29th June 2012: "Great property company. The Facebook communication is very effective. Very friendly maintenance staff and quick response time".

15, Holberry Close, Sheffield, S10 2FQ

E.W wrote on 30th June: "Really good agency. Thank you so much for coming out and fixing things so quickly! Only thing is the house is looking a little old compared to other agencies houses. But I think I will definitely be coming back to PC Properties when I return on third year. Thank you again!

47, Broomgrove Road, Sheffield, S10 2NA

A.R wrote on 1st July 2012: "Excellent, helpful landlord"

58, Brocco Bank, Sheffield, S11 8RR

W.P wrote on 30th June 2012: "The house has been great this year! You have always been quick to reply to problems we have found and have been quck to sort them out. This includes when we left messages which were all responded to which is much appreciated. Overall, the service provided by PC Properties has been excellent".

58, Brocco Bank, Sheffield, S11 8RR

D.W wrote 30th June 2012: "I was very pleased with the service provided, you have always acted in a professional yet helpful manner whenever we have required assistance".

42, Brocco Bank, Sheffield, S11 8RR

O.T wrote on 29th June 2012: "Very much enjoyed our year here and have felt very looked after by PC Properties. Been very helpful with helping us keep stuff in property during our move. Thank you".

23, Harland Road, Sheffield S11 8NB

C, L, L, & S wrote on 30th June 2012; "Just a quick note to say thank you for all your help and efficiency over the past year and to show our appreciation for all your hard work, it hasn't gone unnoticed".

451, Glossop Road, Sheffield S10 2PT

C.C wrote on 3rd July 2012; "Thank you for being brilliant landlords!!!".

Flat 3, 21 Pickmere Road, Sheffield, S10 1GY

S.D wrote on 30th June 2012; "I wanted to send you all a huge thank you for being such great landlords over the past three years. It's made life so much easier and I'm sorry that we are no longer tenants with you. Also, thank you Phil for all your speedy and efficient maintenance work, you've been so helpful."

Flat 2, 88 Brunswick Street, Sheffield S10 2FL

R.R wrote on 12th June 2011; "I have been very happy at this property and PC Properties have always been helpful and I will recommend them to fellow students".

89 Brunswick Street, Sheffield S10 2FL

J.T wrote on 26th June 2011; "Good house, good landlord's. We will miss it!".

89 Brunswick Street, Sheffield S10 2FL

K.S wrote on 26th June 2011; "Very enjoyable year - good house & PC Properties were very kind, understanding & efficient. Thank you".

89 Brunswick Street, Sheffield S10 2FL

J.M wrote on 25th May 2011; "I felt we were dealt with well, with any problems we had. You were quick to respond especially with our shower leak problem. I will definitely recommend you to friends".

17, Cemetery Avenue, Sheffield S11 8NT

N.B wrote on 26th June 2011; "No problems at all!"

18, Clarke Street, Sheffield S10 2BS

S.B wrote on 26th June 2011; "Great approachable Landlords, always willing to help. Thanks for a great year!"

43, Commonside Sheffield S10 1GD

K.P wrote on 13th June 2011; "Absolutely brilliant with us! Any problems were sorted asap and responses to e-mails were sent very fast!"

35, Cowlishaw Road, Sheffield S11 8XE

S.B wrote on 7th June 2011; "Great service. Many thanks!"

398, Ecclesall Road, Sheffield S11 8PJ

G.F wrote on 29th June 2011; "I have loved my stay in 396 overall. Thanks for a great year"

396, Ecclesall Road, Sheffield S11 8PJ

W.W wrote on 24th June 2011; "No problems encountered over the past year. Living in 396 has been a very enjoyable experience"

37, Filey Street, Sheffield S10 2FG

M.T wrote on 30th June 2011; "An enjoyable year, fair treatment which has been excellent. All the best for the future"

32, Harefield Road, Sheffield S11 8NU

A.R wrote on 7th July 2011; "Excellent service. Very quick maintenance service. Friendly"

36 Havelock Street, Sheffield S10 2FP

J.F wrote on 30th June 2011; "Thoroughly enjoyed our stay at Havelock! PC Properties is a great company. Doubt we'll find a better Landlord! Thank you."

36 Havelock Street, Sheffield S10 2FP

E.D wrote on 30th June 2011; "Very good service, always came round very quickly to sort out any problems."

12, Holberry Close, Sheffield S10 2FQ

M.W wrote on 26th June 2011; "Thank you for all your help this year. Very prompt with fixing things and helping us with numerous burglar alarm problems!"

12, Holberry Close, Sheffield S10 2FQ

H.T wrote on 27th June 2011; "PC Properties were very helpful with enquiries and responded immediately with any problems we had which was very helpful. Thank you very much!"

12, Holberry Close, Sheffield S10 2FQ

J.S wrote on 24th June 2011; "Very friendly and helpful team. Problems were looked at as soon as possible, without hesitation and dealt with. Previously in the Forge, this wasn't the case as problems still hadn't been dealt with at the end of the tenancy. So was nice to be given the attention and service required when needed"

18A, Holberry Close, Sheffield S10 2FR

O.S wrote on 20th June 2011; " A lot of student accommodation in Sheffield is very poor, particularly the standard of service provided by landlords or letting agents. I am pleased to say that 18A has been one of the best student flats I have ever seen. It has been a great year living there. The service has been also amazing, with PC Properties responding to e-mails and making flat visits when needing help quickly".

13, Parkers Road Sheffield S10 1BN

S.D wrote on 3rd May 2011; "I have really enjoyed being with PC Properties and look forward to staying with them next year. They are trustworthy and any maintenance issues have been dealt with promptly which is great!"

13, Parkers Road Sheffield S10 1BN

S.P wrote on 3rd May 2011; "Service has been very good; my room was promptly redecorated at the start of my tenancy which was appreciated."

1, Peel Terrace Sheffield S10 2GU

L.P wrote on 3rd May 2011; "Dear PC Properties, I would like to thank you for being so great with any problems arose in the lease. Wherever there was an issue, you guys sorted it quickly and without any hassle. A further thank you is to you Peter, you have been fantastic over the past 2 years. Thanks again."

21, Pickmere Road Sheffield S10 1GY

M.R wrote on 4th May 2011; "Have really enjoyed living here and PC Properties were always impeccable."

5, Roslin Road Sheffield S10 1FA

N.M wrote on 12th June 2011; "Very happy with the service, thank you."

5, Roslin Road Sheffield S10 1FA

H.T wrote on 29h June 2011; "I have loved the house and will miss living there. The rooms were lovely and the location ideal. The service provided by PC Properties was excellent as they were always very friendly and helpful. Thank you!"

5, Roslin Road Sheffield S10 1FA

A.G wrote on 12th June 2011; "We have loved our time in the house. Thank you for being such efficient and reliable landlords."

5, Roslin Road Sheffield S10 1FA

S.C wrote on 23rd June 2011; "I think the level of service provided was very good! Always able to reach someone if needed, and very willing to help. Thank you."

240, School Road Sheffield S10 1GP

G.P wrote on 23rd June 2011; "Service provided by PC Properties was very good, especially when the house was burgled. Would recommend to other students. Although could do with more freezer space and walls are a bit thin and could hear next door."

240, School Road Sheffield S10 1GP

A.R wrote on 30th June 2011; "PC Properties were very quick when repairs were necessary and particularly helpful when we were burgled, thank you."

240, School Road Sheffield S10 1GP

J.G wrote on 1st May 2011; "Always a quick response with any problems that we may have. Friendly and pleasant staff."

59, Thompson Road Sheffield S11 8RA

J.M wrote on 23rd May 2011; "We have really enjoyed our time at 59! Got some lovely memories from the past 2 years, and it will be truly missed. Thank you to PC Properties and Phil the maintenance man!"

59, Thompson Road Sheffield S11 8RA

B.L wrote on 6th May 2011; "Thank you very much for looking after us so well over the last two years. Everyone always moans about their letting agents, but we don't have a bad word to say about PC Properties. Whenever we needed any assistance, Phil came straight round. Thank you!"

59, Thompson Road Sheffield S11 8RA

B.L wrote on 16th May 2011; "Absolutely loved living in 59, Thompson Road, wonderful letting agent and a great big thanks to Phil who really was very helpful."

59, Thompson Road Sheffield S11 8RA

G.D wrote on 23rd May 2011; "We have all really enjoyed our time living at 59 Thompson Road, especially with how helpful all members of staff were!"

59, Thompson Road Sheffield S11 8RA

C.T wrote on 3rd May 2011; "Fantastic landlords, excellent service, always available, speedy repairs & friendly staff."

58, Watson Road Sheffield S10 2SD

J.B wrote on 27th June 2011; "Throughout my tenancy at 10, Parkers Road  and finally at 58, Watson Road, I have found PC Properties to be very helpful, efficient and understanding. I have enjoyed living at both properties. Thank you."

58, Watson Road Sheffield S10 2SD

A.P wrote on 28th June 2011; "Had the best years ever in Sheffield and this was made a lot more enjoyable by having supportive and accommodating landlords. Would most definitely recommend PC Properties to any student."

46, Westbourne Road Sheffield S10 2QQ

H.D wrote on 7th May 2011; "I have really enjoyed my stay here. PC Properties have been excellent and dealt with all issues we had quick and and efficiently. The house overall is good, however there are a few bits of maintenance that need doing. The bannister on the stairs is loose and some bits in the kitchen such as the fridges and hobs are a bit old and need looking at. Also my room is covered in marks and needs to be repainted. However, these are all minor things I am sure will be sorted over time. Thank you for being such great Landlords. I would definitely recommend you and stay in one of your properties again."

 

PC Properties mission is to provide high quality student accommodation in Sheffield and we are always looking for feedback to ensure that our service is of the highest standard. As a premium provider of Sheffield student houses we welcome all your myriad of comments as you keep us on our tops and keep us on top of our game!

 

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